Eastern and Oriental Tea House and Coffee Parlour

A lovely spot for tea time with a wide variety of desserts and pastries to choose from. I tried the lemon cheesecake and tiramisu crepe cake; both were delicious, but the lemon cheesecake truly stole my heart with its bright, tangy flavor. The tea was okay, though a bit too light for my taste; if you prefer a stronger brew, it’s best to ask for less water. Overall, a cozy café with delightful sweets and a relaxing atmosphere

Their meal options are excellent, not just the cakes. There’s a good variety to choose from, and the portions are generous, making every order filling, satisfying, and great value for the price. The Iranian staff is so welcoming and hospitable.

Their cakes are so good! Delicious, fresh and high quality ingredients. Cozy and calming ambience. Perfect for work and even dates with friends and loved ones. Highly recommend! 🩵🩵🩵🩵

I recently visited this coffee shop and had an overall pleasant experience, though with a notable drawback. On the positive side, the cakes were genuinely delicious, fresh, well-balanced in sweetness, and clearly made with care. I’d easily rate them 4 stars. The Americano was also nicely done: simple, smooth, and not overly bitter, making it a great choice for a relaxed afternoon coffee.

The atmosphere deserves mention as well. The space felt calm and unpretentious, and the staff maintained a quiet, composed presence that contributed to a peaceful environment. Lunch was equally enjoyable, especially the vegan sandwich options, which were flavorful and satisfying without being heavy, again, around a solid 4-star experience.

However, the service policy left a sour note. During a national holiday, the shop enforced a strict two-hour seating limit to accommodate more customers. While understandable from a business perspective, it felt rigid and somewhat unwelcoming, especially for those hoping to relax longer in such a calm setting. This rule disrupted an otherwise smooth visit and made the experience feel slightly transactional.

Overall, a good café with quality offerings, but the service policy could be more customer-friendly.

I have known this place for 4 years. Today, they didn't allow us to go to the 3rd and 4th floors because they were closed. Only the second floor was open, but it was packed. They told us we could sit outside in this hot weather. After we complained, they said we could sit here next to the kitchen.
What I mean you should respect your customers. I was so pissed off.
But it is my favorite place.

Wow talk about amazing and thick tasty cakes. My mouth was watering the entire time I was looking at all the different options. They serve tea and coffee here as well, and the night time views make it a great place for a date or place to unwind.

Love the cheesecake. While the crust was not what you might expect (softer crust) it was still delicious.

Edited: I went through other reviews and it appears that there was once a 2-hour only policy. I was not informed of this, and this contradicts the information I received from the staff downstairs at the time. I think this is a pretty good sign that I had made the mistakes of overstaying my visit. Please do not make the same mistake as mine or they will let another customer do the reminder for them. I will not go here anymore. Please don't also.

Their cakes are delicious and the prices are affordable for even Vietnamese people. Portions are equally worth the expensive price you pay. However, not so good is when I sat in the second-floor balcony and some random stranger came barging in, asking if I could give my seat to her. I wasn't finished with my cake also. She came at me with constant questions: when can I leave? how long more will I stay? Can I leave early so that she could treat her guests from Saigon. We are complete strangers, mind you. During the whole thing, I tried to hint that I was sitting and I had no intention to give it up because I already paid for like 1 drink, 2 cakes, and a hot meal (rounding up to 350K, tax included). During the whole thing, the staff did not come to help. So I thought maybe I stayed too long and maybe there's a regulation about permissible time sitting in the parlour and/or that specific area (they usually require reservation beforehand, or people usually reserve most of the time). But I was not informed in the first place so my naive self sat there. When I verbally said directly that I would only go when I wanted to, she was visibly taken aback and had a disguisting look on her face. She tried to mocked me and closed the door on me. And no staff bothered to explain the situation. I tried to stay a bit longer but felt it was not a safe nor comfortable place for me anymore, so I left, and no staff came to explain the situation. I reported the incident downstairs but to be honest there was no sense of urgency in dealing with the matter. I double-checked if there's a 'time-limit' for sitting and they confirmed no, so I was further bothered. They apologized anyway but in their handling of the situation it just felt like a neglegible incident. I felt offended and frankly my day was ruined afterwards. I have dropped by this place many times because of the cakes and the owner has been nice. I personally am a queer person and the way I dress is not usually commonly acceptable, so I came to foreign-owned restaurants, hoping to seek comfort and safety, but this is frankly a disrespect and a confirmation this is not a safe space for anyone, as a customer or a queer person. I would not recommend you or anyone else to come here for a sit or anything, since the staff might just let the customers do anything, especially well-off people. I think they are doing good business with cakes selling and stuff, so take-homes seem like a better option. They have another branch for that as well. But well considering today's unexpected incident, I think people should avoid coming there for a seat, or just do go for the seats with 'good views', since someone will think that too and try to get you off the spot just so they can enjoy it for themselves. Please consider this before coming here either as a foreign visitors or Vietnamese person (I stated this because that woman asked me if I were a Vietnamese before trying to talk me into giving the spot to her, so maybe she thought she had an upper hand to other Vietnamese people - but this is just assumption, I think this will hapen to anyone regardless). I believe there are other spots in the same street that merit your attention, and I believe you won't be cornered into leaving the spot even though you paid a hefty sum already.

Loved the cakes especially the lemon one! Super fresh and the generous cream layer was amazing! Only take away but we found good spot near the nearby Lake to sit and relish!
Must try 😊

I went here with my two young sons. We phoned ahead so we could get a table. We were seated on the fourth floor in the kids section that had a few toys, books, and flash cards. Nothing fancy but enough to keep the kiddos occupied until the food came. I was impressed with their food especially the buns on the burger and chicken sandwich. The cakes were also very delicious. The only small complaint I have is the fact that people were smoking inside a few tables over. Regardless, I will definitely be going back when I’m in town to visit.

Wow! So so good! We came here by a friends recommendation and were really impressed. The staff are friendly, and came and got us when an outside table was ready, which was great because the weather was lovely and the views over the lake are beautiful. We had a beef burger and shakshuka with gluten free bread. I’ve not found anywhere that serves gluten free bread yet in Hanoi, so it was a great addition! We had to try one of the amazing looking cakes for pudding too. I wish I had found this place earlier so I could try them all! The owner was so lovely, and let us have a little try of the key lime pie before we ordered- it was the best key lime pie I’ve ever had. Thanks so so much!

The restaurant was located within an old house facing the lake that gave diners some great views. As I walked into the restaurant, I was greeted and introduced to all the cakes on offer. The choices were simply too much. Being a cake person, naturally I selected a number of cakes to try. After ordering, I was guided to walked up to the higher levels to be seated. Naturally I walked up to the highest level to enjoy some great views. I ordered the eggs Benedict and egg coffee for brunch. I was given a choice to serve the cakes last. The egg Benedict was ok, but the egg coffee was really good. The cakes were also very tasty. The slices were huge and in the end, I couldn’t finish all of them.

Met a server (Nam Anh) who’s extremely friendly and hospitable. We ended up chatting with him while eating our food. He shared many aspects of the Vietnamese culture with us which was really interesting as a tourist. In the end, we spent about two hours there ordering more drinks.

Ordered a vegan birthday cake (peanut butter chocolate) for my girlfriend’s birthday it was amazing, tasted so so good (even as a non vegan myself).

They were super responsive on Facebook messenger and very accommodating of me asking for decoration and changing dates for pickup.

Really recommend! Thank you so much!

What a great place! I believe they are better in pies than in lunch (the lunch dishes lacked flavor), but it’s absolutely worth the visit if you’re in for some coffee and sweets. The pieces they serve are huge. We had the millionaire shortbread and the carrot cake. Would go back to Hanoi, just for these pies :)

I recently visited and was thoroughly impressed. The staff were welcoming and attentive, ensuring a pleasant experience. The cakes were exceptional; the chocolate truffle cake was rich and perfectly sweet, while the lemon cheesecake was tangy and creamy with a delightful crumbly crust. Each cake was beautifully presented, showcasing the pastry chefs' artistry and use of high-quality ingredients. The service was impeccable, with knowledgeable staff offering great recommendations. Overall, Eastern Tea House exceeded my expectations with their delicious cakes and outstanding service. Highly recommended for a delightful dessert experience.

Burger is so good~~ And there is my favorite apple pie, yum😋 ~~

Great cafe. Located in the west lake area with beautiful views of the lake.
The cafe commands a beautiful view because of the mansion that it occupies. It has several floors with ample seating. Outdoor and indoor.
The service is also excellent, I was pleasantly surprised to see that most of the team at the cafe were young and all spoke fluent English, more importantly you could engage in conversation with them, smart team.
The food is very very well priced. And of course the cakes are all excellent, it took me about 20 mins to decide what to eat, and I am a picky eater and this place didn’t disappoint.
You could tell the owner cares about the customers simply from the way they treat you.
If you’re in Hanoi, don’t miss this place.
Cheers!

A good pit-stop on a solo walk around the neighborhood. The salmon bagel hit the spot, and the matcha crepe had a nice balance of sweetness. Portions were generous, as others have mentioned—I couldn't quite finish. The decor is kitschy and warm. It was peaceful and quiet - just the spot to unwind with a book or tackle some work.

The cake display area was a bit cramped and hectic, with freshly baked cakes casually stacked around, waiting for the final touches. You almost feel like you’re stepping on their toes.

While the staff were helpful enough, a welcoming smile would have elevated the experience. It's always the little touches.

Props for the clean restroom though!

I have very mixed feelings about this coffee shop. We attended for lunch and to pick up a cake we ordered 2 days before.
Lunch was yummy, we ordered the western style sandwiches and it was pretty big serves with lots of yummy gooey melted cheese.
We tried to order some wine, but found out it was too difficult to organise after our meals were served.
Unfortunately, the cake we ordered 2 days prior was never baked. I was mortified as it was for a present for someone I was catching up with today. Thankfully, they were able to offer us a choice of 3 other cakes which they had not cut up for their cake display which they were going to sell at the restaurant.
We still had to pay full price for the meal and replacement cake.
I had very mixed feelings about how all this turned out, but certainly not ordering anymore cakes from here... (even if they were delicious). I could not live another traumatic experience of having to find or chance on a cake for a gift or important event.

March 2025 Update: Posting the most current menu. This is still a great place for breakfast, lunch, dinner, desserts, or just coffee. Their standards are high.
This is without a doubt the absolute BEST dessert place in all of Hanoi. Everything is made with high-quality ingredients, like real butter and cream and rich chocolate. I’ve visited about a dozen times in the past 7 months and everything I’ve tried has been delightful. They have a great breakfast which can be had any time of day. They are also open late to enjoy their diverse menu. It’s a very peaceful place with seating indoors or out. Warning: It is very addictive!

Stunning views of the lake paired with incredible drinks and cakes. We stopped by multiple times afterward just to grab takeaway; the teas are genuinely among the best in Hanoi. It can get quite busy in the morning, but throughout the rest of the day it’s calm and relaxed, making it a perfect spot for a snack or light lunch.

A western cafeteria that's really good for breakfast, cakes, and wider range of menu items which I've yet to explore.

The owner was an educator who started baking cakes, got so popular that she was then made to move into this new spot.

The place is truly a great place to enjoy a relaxing weekend breakfast or lunch, facing the west lake in a homely setting. You may also take one of the seats facing the lake, sipping you ice or hot coffee (according to your liking)!

The breakfast has a truly American taste, huge portions that fills the tummy!

Good deal for this meal set. Rare to see Beef Wellington.

Unfortunately, Rico’s steakhouse was my first Wellington…and that one is too difficult to beat. The contrast is shocking. It is 1tr, so it makes sense.

But for this price, the quality is suitable and I enjoyed the atmosphere. A good lunch for a budget meal.

I had breakfast in this cafe. This cafe’s good atmosphere made me happy and comfortable. The temperature inside is moderate and cozy. The staff can speak English and friendly. I love this squirrel centerpiece in the table. I ordered 2 shot latte. The beef lasagna I ate was the most delicious food in Vietnam I thought 😂. I love cheese and it contains a lot of cheese. I would like to come back to eat it again.

A very nice place. The food is great and the staff members are very friendly. Even though the price of the food is a bit pricey to Vietnamese pricing, it is very worth it. The dessert is a definite must try too.

They have really good, huge cake slices. Brunch food was a bit meh, but not very expensive so 🤷🏻‍♀️
Services varies. I'd had really great customer service as well as some attitude from different employees. Sometimes it's hard to get their attention when super crowded. I booked a table once and the person on the other end (i think the owner herself) reserved the wrong date and we had no seat.

I really recommend the Maldovik cake, pecan cheesecake and all the ones with alcohol in it.

The food is absolutely delicious, and the selection is huge! The portions are absolutely massive, and the prices are below average for this location, making the value for money excellent. Overall, we had a really great experience and were very impressed. Highly recommend!

I've been coming here for the cakes and the views since 2023. But recently whenever we come, the upper floors are closed. Today when we asked, the waitress didn't tell us when it will open so we just left without ordering anything. I don't know if the owners realize this, but you're losing loyal customers with that kind of service.

Great spot for dessert, the cheesecakes are delicious. Super creamy. The tiramisu crepe wasn’t sweet enough so the cacao made it a bit bitter (imo). Less options than the other location and service was slower. Overall still very nice place, make sure you go early to have more choice.

Amazing amazing cakes, but brunch dishes can be a hit or miss, and also HUGE PORTIONS for the average Vietnamese (I do recommend the chicken nuggets and the potato pancakes). Also, not complaining about the big portions, just a note.

I'd say they do not have the best drink and atmosphere in the area. Drinks are just...really average, while atmosphere is just a personal preference. Feels like i'm in a Slavic grandmother's house. I've seen a lot of Westerners enjoying the space though.

These photos are taken from 2023 to 2025. The pavlova and cheesecake were delicious!

Finally a decent cake store in whole of Vietnam. Sweet and dessert lovers will not resist the huge cakes deli here, not to mention a great view to West Lake. Amazing portion. Kudos!
Recommend their short cakes, lime cake, tiramisu…or whatever your eyes tell you, all tastes delicious.

Probably the best cake place in Hanoi. No matter what cake you get it never disappoints. They have gluten free options too.

For my birthday I could not decide which cake to try so I tried four instead.

In the attached photos you can see a slice of Red Velvet crepe cake, Chocolate Brownie layer cake, Hot Chocolate layer cake and Rum Chocolate cheese cake(sorry if I got any of the names wrong, which is entirely possible)

Very disappointing experience.

We went for brunch, and after taking our order, the server insisted that we pay immediately—even though some of our food had not arrived yet. I was surprised and asked why, but he could not give a clear explanation and simply kept insisting that we had to pay. He also told us that any additional orders would have to be paid for in advance.

I understand that a café may have a pre-payment policy, but this should be clearly communicated and handled professionally. The way it was imposed on us felt unnecessarily rude and unfriendly.

The problem was not the payment itself, but the attitude and lack of explanation.

Phenomenal cakes, huge slices. My fave but might be too much for those without a sweet tooth. I recommend outdoor seating on cool days, the places is usually pretty crowded on ưeekends though. I havent tried all the menus but really like the chocolate and blueberries cheesecake

The food here is generally very good! They have an excellent selection of cakes and baked goods and all breakfast items were very tasty!

I was a bit disappointed by the coffee options. All drinks were quite sweet which was something I would have expected more in HCMC… I ordered the “iced coffee” and was very surprised to find milk and cream both added in already.. I had just wanted a black iced coffee, but that’s partly my fault at most places in Vietnam will add sugar and milk by default.

Food aside, the restaurant is set in an older French style house. It’s quirky, but enjoyable. We sat on the second floor in what may have been a large bedroom at one point. It makes getting the servers attention a but challenging, but they are generally quite attentive. I think we’ll try the outdoor seating if we return in the future as it has a nice view if the lake and feels a bit more open.

Came here with a group of 7 for lunch. Great service. Food was good for western food in Vietnam. I got a coconut coffee and the eggs Benedict - the coconut coffee is not the typical traditional way most viets do it but still good. Love love love their dessert options.

They sell some very delicious cakes. I'm a huge fan of their creamy cheesecakes, and there are many kinds of them. Plus, the place itself, with its lovely view and friendly service, is very cozy as well.

It is an extreme disgrace from an expect top notch service quality from this teahouse. Though small groups are likely receiving better quality, huge groups intend for partying or hanging out is not suitable. Here's how. Primarily, we had reserved 10 individuals for a birthday party, paying for a tiramisu birthday cake online. The page admin explicitly stated that we will receive the cake as expected. At the time of arrival, not only are the cakes not being informed amongst the internal system, but they blamed it towards each other, in front of the customer. Whilst stated as a birthday party, we expected candles and lighter. Not only did they blame us for not informing them, but doing so in front of us. At the end of the day, I had a horrible experience dining at the teahouse, making us unable to host the birthday party. I do not recommend this place for birthday parties.

This restaurant is situated in an idyllic location near Westlake, renowned for its picturesque views. It's nestled in the Quang An area, which adds to its charm by allowing patrons to relish the beautiful lake scenery. As you spend time here, you're greeted with the delightful aroma of freshly baked cakes, enhancing the overall experience.

Pros:
1. Aromatic Cakes: One of the most notable features is the scent of cakes that fills the air, creating an inviting atmosphere.
2. Variety of Choices: The restaurant boasts a diverse selection of cakes, catering to different taste preferences and ensuring there's something for everyone.

Cons:
1. Overpowering Bitter Smell: Despite the pleasant smell of cakes, there's an underlying bitter odor that might be off-putting for some visitors.
2. Overly Sweet Caramel Cake: Specifically, the caramel cake might not appeal to everyone as it tends to be too sweet, which could be a downside for those who prefer less sugary desserts.

To start off, love the vibe here, the staff if nice and speaks English and know their menu really well as well. I tried couple of different slices its all just really really good ❤️ definitely recommend. The coconut coffee would be my favourite coffee here. Looking at the menu to order cakes wouldn't help so would suggest taking pictures of the cakes available downstairs so you can order showing the pictures when you get upstairs

the drinks are ok, nothing to write home about. However, the cakes are great, abeilt the portion being a bit too big for a girl. I saw one couple ordered like 4 servings and ended up left the whole thing since they underestimated the portions. Please keep in mind that the shop also provides take-away boxes in case you can't finish them delicious cakes in one sitting.

This is an interesting place that brings a homey feeling (depends on which area you sit, a few tables look more formal).
They offer good quality and very tasty cakes and sweets. I really love the tiramisu crepe, a must try ;).

A cakes are super huge, sweet but taste. Beverage are sweet too. I ordered lemonade and it is crazy sweet. Pineapple is much better. Staff is enthusiastic but pretty slow and they forgot my cakes and my water. Good place for vegan cake. They have several types.

A nice place for a relaxing brunch and afternoon tea/coffee with friends!
Having different seat zones (indoor & outdoor) for different views of West Lake (Tay Ho)!
But it's a little bit hot for the indoor room on 4th floor after noon of summer time………

The place is pretty interesting, clean and the staff was pretty friendly. I particularly enjoyed being able to sit where the baristas are working.
That said, the food was unfortunately just ok.
Had eggs Benedict that were served in a muffin that was pretty chewy and tough to cut, the hollandaise sauce was pretty bland.
The tuna sandwich was ok, but not "chunky" as labeled in the menu. Not a deal breaker.
I'll update this review if I ever find myself there again.
Update: went again, this place seems like a great place for drinks and dessert. Food takes too long to be prepared and was honestly just meh. 50 minutes to prepare eggs Benedict and a tomato soup. Eggs were cold by the time they arrived on the table.

Lovely place to relax and eat some good food. The Greek salad and quiche are lovely. They have a great selection of cakes. The carrot cake and vegan banana cake are delicious (big servings)!

Phenomenal cakes & dessert plus there’s vegan option.

One of the best spots for weekend brunch facing the West Lake.

Service level is top notch, very friendly owner & staff, attentive to your need.

East meets west!

Been going there and getting deliveries for years now. I'm a big fan of their cheesecakes - my favorite right now is the lotus one. But with other cakes, it's a hit or miss - I find some cakes to be quite sweet, so I usually go for the well tested ones.

Location is spectacular, I love the views od the lake. Their savory dishes are nice too - especially lasagna and beef pie. The service is also usually nice.

I wouldn't say you can find anything better than this, especially if youre looking for b-day cakes

Beef lasagna: delicious but not the usual Lasagna that I always used to have in Rome. Lasagna is usually baked into a rectangle tray and then cut into portion, here it is baked individually into a bowl and served with a lot of mozzarella cheese. Overall it’s yummy anyway. The price is 140.000VND and the portion is very big, maybe too big for a person. Salad is included.
Mango and passion fruit smoothie: not very impressive. 68.000VND
New York Cheesecake: 90.000VND for a huge portion. Everything here except for drinks should a portion for 2 people. I like the texture and the taste here, not too sweet and a touch of tanginess to the right amount. You will also feel a little of lemon zest in the filling.
Great view and polite staffs.
Car parking is not recommended because Quang An is a small street around the lake.
I came here at 1pm and almost all seats were taken. There was hardly any spot left as people fill in super quick.
I will definitely come here to try more Western pies.

What an amazing find by the water. Beautiful and lush greenery throughout the building and such lovely staff.

We had the egg coffee, a Chemex coffee, and the Russian honey cake. The cake was light, fluffy, not too sweet and really hit the spot. Egg coffee was delightful, creamy and thick. The chemex was well made and brought out a great flavor of the coffee.

Would highly recommend checking this place out as you can sit on the second floor and overlook the street and water.

Very cozy and sweet place. The owners are working right there and are mega sweet. Amazing pastry for sure. But some waiters are not so sweet;) They promise you a menu and don't bring, they can forget about your order. And be ready that ginger tea it's just hot water and piece of ginger inside the pot. You should at least grate it...